A New Era of Global Wellness

9:15 am - 10:15 am

People Strategy: Establishing Trust & Engaging Authentically

This session will focus on the essential practices for effective workforce management and employee engagement. Desiree Guilliard-Young will share strategic leadership insights that prioritize both HR objectives and key business drivers, helping leaders build trust, foster authentic communication, and align their team’s efforts with organizational goals. Learn actionable strategies to engage employees meaningfully, improve retention, and drive business success through intentional leadership and a people-centered approach.

1:30 PM - 2:30 PM

DEI Matters: Own It, See It, Do It

This session is designed to help decision-makers create and collaborate effectively with a DEI (Diversity, Equity, and Inclusion) board. It will also guide DEI advocates in recruiting and empowering allies within the workplace. Additionally, the session provides valuable insights for newcomers to DEI, helping them overcome initial apprehension and engage confidently with DEI initiatives. The ultimate goal is to enhance participants' knowledge, awareness, and sensitivity to the experiences of others, fostering an environment where all individuals feel valued and included, and where a true sense of belonging thrives in the workplace.

2:45 PM - 3:45 PM

Lessons From the Bay Club: A Study in Building Company Culture

This session explores the Bay Club’s approach to building high-performing teams and fostering a culture of collaboration. Through a detailed case study, learn how the Bay Club’s leadership strategies, team-building initiatives, and commitment to employee development have driven success across their organization. Whether you’re looking to strengthen your existing teams or create new ones, this session will provide valuable lessons on how to inspire trust, improve performance, and achieve collective goals.

A Panel Conversation (Stay Tuned For Panelist Announcements)

4:00 pm - 4:45 pm

From Conflict to Collaboration

Few people look forward to difficult conversations. This may be due to a fear of making things worse and so we choose to avoid them or perhaps we forge ahead unprepared only to find that the result is exhausting and unsuccessful. Team leaders need to have difficult conversations to build and maintain a healthy culture and high performing team. The challenge can be how to start a conversation on a sensitive topic that will allow a constructive and collaborative dialogue. How do you prevent emotions, (both yours and others) from derailing a constructive and important conversation? How do you maximize the opportunity that conflict offers to generate positive options? Through humor, audience engagement, examples and processes, Edwina shares how to shift from a difficult conversation to a collaborative, connected discussion, with productive results.

1:00 PM - 2:00 PM

CHRO Landscape: Managing Teams in a Modern Era

As organizations face rapid change, the role of the Chief Human Resources Officer (CHRO) has become increasingly pivotal. From managing the future of work to fostering inclusive, resilient cultures, CHROs are driving transformation across industries. This panel will explore how HR leaders are adapting to digital disruption, shifting workforce expectations, and economic uncertainty, while aligning HR strategies with broader business goals. Experts will discuss how CHROs are redefining organizational culture, advancing employee well-being, and promoting diversity, equity, and inclusion. They will also share insights on managing talent through change and ensuring that HR remains a strategic partner in driving long-term success. Join us to gain valuable perspectives on how HR leadership is shaping the future of work and empowering organizations to thrive in an evolving climate.

A Panel Conversation (Stay Tuned For Panelist Announcements!)

2:30 PM - 3:30 PM

How to Get Full-Time Engagement From Your Part-Time Employees

This session will provide practical strategies to help maximize engagement from part-time employees. We will discuss how to create an effective onboarding process, foster a positive team environment, and motivate staff to take ownership of their tasks. We will also discuss creating a job schedule that allows part-time employees to feel valued and respected. Finally, we will discuss recognizing and rewarding part-time employees for their accomplishments. With these strategies, you'll be able to get full-time engagement from your part-time employees.

11:00 AM - 12:00 PM

Going Staffless: Where & How It’s Working

This session explores the growing trend of staffless facilities, particularly within the European market, where automation and AI are transforming traditional operations. We’ll examine certain models that have eliminated front desk staff, streamlined member check-ins, and integrated AI-driven systems to reduce labor costs. Participants will learn about the benefits and challenges of this model, including cost savings, operational efficiency, and the impact on customer satisfaction. The session will also dive into the technology behind automation, the evolving role of staff in these environments, and what the future holds for staffless models in other industries.

A Panel Discussion (Stay Tuned For Panelist Announcements!)