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March 12-14, 2025 | Las Vegas, Nevada

A New Era of Global Wellness

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Tony Small

CEO & Co-founder, Replify
Speaker Bio

Tony Small is the CEO and co-founder of Replify. In 2023, Tony co-founded Replify with Zillow cofounder Spencer Rascoff. Under his leadership, Replify has become the leading AI sales and AI customer service platform in the fitness industry. Customers include Gold's Gym, UFC Gym, SWEAT440, and hundreds of independent locations.

See This Speaker

  • Mar 16

    3:30 PM - 4:30 PM

    AI Dream vs. Reality: How Gold’s Gym, UFC Gym & Club 24 Automate Service, Sales & Billing

    Join Replify cofounder and CEO Tony Small for a practical, no-hype look at applied AI for customer service and sales, featuring real implementations at Gold’s Gym and UFC Gym. Learn what AI can (and can’t yet) do for gyms, how to measure and guarantee ROI, and how to integrate AI with your existing software and telecom systems. Walk away with proven case studies, advanced revenue-driving use cases, and a clear blueprint for enterprise-scale deployment.

Sessions

  1. 9:30 am - 10:00 am

    Global Wellness - State of the Industry

    The session unveils HFA's newly-released Global Report, providing an in-depth analysis of current fitness and wellness trends across the world. This session will highlight key findings from the report, focusing on emerging industry trends and shifts impacting different markets. We will also offer insights into regional developments, consumer behavior, and market opportunities, from the GWI’s annual research projects. Discover strategic approaches to navigate and capitalize on these changes effectively.

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      Anton Severin

      VP, Research, HFA

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      Beth McGroarty

      VP, Research, Global Wellness Institute

  2. 10:30 AM - 11:30 AM

    Sharing Your Voice & Empowering the Future

    HFA is working to give the industry a seat at the table. It is more important than ever to have a strong unified voice on public policy issues that impact the health and fitness industry. This session will focus on the key advocacy work taking place in Washington, DC and in state houses throughout the nation. Learn about what HFA is focused on to protect your bottom line and position the industry for success.

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      Mike Goscinski

      VP, Government Affairs, HFA

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      Charles Regnante

      Manager, Government Affairs, HFA

  3. 1:00 PM - 2:00 PM

    Price Elasticity Study

    This research-driven discussion will delve into how understanding price elasticity can transform your pricing strategy. We’ll explore data on membership trends, seasonal fluctuations, and consumer behavior to determine optimal pricing strategies. Learn when to adjust your prices and how to effectively respond to market shifts, maximizing revenue while retaining members. Featuring case studies and actionable insights, this session equips operators with the tools to navigate pricing challenges in a competitive landscape. 

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      Anton Severin

      VP, Research, HFA

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      Richard Beddie

      Chair, GHFA

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      Asahi Takano

      Partner and Head of Asia Pacific, Portas Consulting

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