Notication bar
Notication bar
Dr. Paul Bedford is one of the fitness industry’s leading authorities on member retention, earning him the nickname the “retention guru.” With more than 30 years of experience in the health and fitness sector, he has helped clubs, studios, and fitness operators around the world improve member engagement, increase retention, and drive sustainable business growth. A respected researcher, consultant, and international speaker, Bedford combines data-driven insights with practical strategies that help operators better understand member behavior and build stronger customer relationships. His work has influenced thousands of fitness professionals globally, making him a sought-after voice on retention, member experience, and long-term business success.
4:15 pm - 5:00 pm
The Power of Partnerships
Never underestimate the power of collaboration. This session explores the transformative impact of strategic partnerships for brand building. Attendees will learn how to leverage collaborations in philanthropic efforts, forge PR relationships, and dive into ways to give back to the community—both on a small and large scale—while strategically partnering with like-minded businesses to elevate the brand and mission. Join us for an inspiring conversation on how partnerships can amplify your reach, foster community engagement, and drive positive change in the wellness industry.
10:45 am - 11:15 am
The State of the Boutique Fitness Industry
With boutique fitness on track to be an $80 billion+ industry by 2030, it's time we dove deep into what's driving our growth and what obstacles stand to hinder that success. Join Alina Cooper and Heather Garrick of Studio Grow as they break down industry insights from the modalities that are shining, the metrics that are struggling, the team and staffing needs we must address and marketing strategies that are working today. They will share data from over 4,300 studios in 43 countries alongside their analysis of major studies and reports.
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